Hinode respects privacy and is open about the processing of personal data. This Privacy Policy (hereinafter referred to as the Policy) explains what data we collect, how we use it and protect it. Data processing complies with Regulation (EU) 2016/679 (GDPR) and the Cyprus Law on the Protection of Individuals with regard to the Processing of Personal Data and the Free Movement of such data (Law 125(I)/2018) .

What data do we collect?

We only collect data that you voluntarily provide when interacting with our website. This includes:

●       User’s personal information: first name, last name, email address and other contact information that you provide in the feedback form or when contacting us.

●       Messages: the text of the message or comments that are sent to us through the site.

●       Technical data: IP address, browser type and version, operating system. This data is recorded automatically when visiting the site (via cookies and analytical tools).

We do not request or store payment card details or other financial information.

How we collect data

The data comes to us via the feedback form on the website or via e-mail. When the form is filled in, the first name, last name and e-mail are entered, this data goes into our system. We also collect automatic data about visiting the site using cookies. We do not use hidden methods of collecting information.

Purposes of collecting personal data

We use users’ personal information solely to maintain communication and promote our services, including:

●       Processing requests: responding to requests and messages via the feedback form.

●       Information: sending information about our services, promotions and news only with your consent.

●       Service improvements: analyzing site traffic to understand user needs.

We do not use data for other purposes without consent. Data is never used against the user or transferred for unspecified purposes.

Storage, use and transfer of data

User information is stored on secure servers with reliable providers in compliance with the necessary security measures. We take technical and organizational measures to prevent unauthorized access, loss or modification of information.

●       Use of data: We use personal data to contact the user, provide services and send marketing messages (with their consent).

●       Data Transfer: We do not sell website visitor data to third parties. In exceptional cases, contact information may be transferred to external services and partners solely for the purposes of marketing and promoting our services. Such third parties are obliged to store the data securely and use it only for the agreed purposes.

●       Disclosure of Data: We do not disclose users’ personal information to third parties.

We store data only for the period necessary for the stated purposes and then delete or anonymize it.

Communication with users

We communicate primarily via email or via the contact form on the website. By sending a request via the website, the user will receive a response from our team. We may also send emails with information about new services and offers.

Each letter contains information on how to unsubscribe. The user can unsubscribe at any time.

You can always contact us directly. Contact details (phone, email) are listed in the “Contacts” section of the website.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies for convenience and traffic analysis. Cookies are small text files stored on the user’s device when visiting the site. They help remember settings and adapt content.

We use the following types of cookies:

●       Necessary cookies: ensure the basic functioning of the site (for example, saving language settings or authorization).

●       Analytical cookies: help us collect statistics and improve its performance. For example, we can connect web analytics services.

●       Advertising/Marketing: Used to display relevant advertising (with your consent).

You can control the use of cookies in your browser settings: disable them completely or allow only some. Please note that disabling cookies may reduce the usability of the site.

Withdrawal of consent to data processing

The user has the right to revoke their consent to the processing of personal data at any time. To do this, simply inform us: send an email or use the “Unsubscribe” link in the newsletter. After revoking your consent, we will stop processing the data for marketing purposes.

Withdrawal of consent does not affect the lawfulness of data processing that has already been carried out. We guarantee that after notification, the data will not be used for marketing and mailings.

Responsibility for Compliance with the Policy

The management of Hinode is responsible for compliance with this Policy. The site administration and employees ensure that the processing of user data occurs in accordance with the legislation of Cyprus and the requirements of the GDPR.

If you have any questions or complaints related to the processing of personal data, you can contact us using the contact information provided on the website. We will consider your request and try to promptly resolve any issue.

Policy changes and update date

Hinode reserves the right to update the Policy (for example, if legislation changes). All changes will be posted on this page with a new update date. We recommend that you periodically review the “Privacy Policy” section.

If you have any questions about this Policy, please contact our support team. We are committed to transparency and are ready to provide all information about the protection of your data.